Cloud systems can be described as one of the greatest blessings of technology. The security of cloud systems that provide instant access to desired data anywhere in the world, -without the need for data storage on local devices, has always been a matter of curiosity. So how is the security of the cloud systems provided?..
Artificial intelligence is establishing itself in many areas today. The process of transitioning to AI at the call centers, provides crucial advantages from beginning to end. Now let’s eveluate these advantages. The use of AI and AI-based software at call centers is a major financial advantage for companies that primarily provide call center services…
“3rd A Call from Cloud” event which reflects the past and future of the cloud call centers has been held. AloBot was also announced in this event. The event held in Google Dome Istanbul and the main subject of the event was the technologies of cloud call centers. Cenk Soyak attended as the speaker in..
Moving call center services from traditional methods to the cloud services, becomes one of most important moves for companies’ financial policies. So, why companies should move from traditional call centers to the cloud? The advantages of cloud call centers for companies Call centers, firstly, cost a huge amount of budget for companies when they are..
AloTech provides cloud based solutions to e-commerce companies who want to serve best quality of call center solutions. AloTech is prefferred by many companies who can reach a huge number customers. What are the main reasons of AloTech being preffered by the companies? AloTech’s cloud call center product provides a very easy use of services..
If you want to have a data warehouse for large-scale data analytics without maintenance cost, you must choose a cloud based solution. We are using Google’s BigQuery for large-scale data analytics with AloTech Cloud Call Center Solution. It is fast and easy to manage. Generally we don’t need to write complex map-reduce jobs for processing..
Cloud computing services are becoming a more important part of everyday IT operations. Monitoring the performance of various cloud services regularly gained great importance. In the past there were a handful of services, but now we find hundreds of alternatives to compare and monitor performance figures of similar services will require a serious effort. Fortunately,..
AloTech is the winner with its solution Cloud Call Center Solution in “ICT Business Services”. Alotech provides a new communication technology platform, where all contact centerfunctions are offered as a service. By using Google App Engine, Alotech ́s Cloud Call Center gives users the opportunity to service their clients as well as monitor and manage..
Here are the Cloud Heroes 2015 Cloud Innovation World Cup 2015 finalists officially announced London / Munich / New York, 24 June 2015 What ́s really new and hot in cloud computing? Here is the answer from the expert jury of the 2nd Cloud Innovation World Cup. After an intense and exciting evaluation phase, more..
AloTech is Awarded “Best Technology Startup from Anatolia” at the Great Startup Competition by United Kingdom Trade&Investment. AloTech is a technology company aiming to provide all functions of a contact centre as online services to businesses. It is currently the first and only call center platform running on Google’s AppEngine.