Frequently Asked Questions

Why should I use the ¨Cloud¨ for my Call Center?

Analysts claim that by the end of 2016 more than 25% of the total Call Center market in the US and Europe will be running on cloud platforms. Cloud Call Centers such as Alotech are fast becoming the smart choice for businesses of all sizes.

Is it expensive to get started?

Pay-as-you-go!  Just like it sounds.. there’s no need to make any initial investment.  No hardware, software, license, maintenance or technical staff costs.  You simply log-in and pay a monthly usage fee

What about my current system, do I need to replace it?

Not necessarily, at Alotech we’re able to integrate with all IP platforms as can be seen on our integrations page.  However, many of our customers have happily switched over completely to Alotech cloud from their conventional systems.

How quickly can I get started?

You can get started right away.  Simply select our “Free Demo” and we’ll have you up and running in no time.

How does the system work?

AloTech is proudly the first and currently the only call center platform in the world which is powered by Google.  We have interlink and partnerships with several telco operators around the world and our platform is a proprietary Alotech system on Google.

Why is Alotech better than it’s competitors?

Put simply, we have better technology.  We have a secure but open platform allowing integration with third party vendors easily and effectively.  Beyond that, at Alotech we’re faster, more flexible and more responsive to our customers ever evolving needs.