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How many calls are coming to our branches?
- You did not know how many calls came to stores and branches!
- You did not know how many incoming calls to store and branches were replied!
- You did not know why customers called stores and branches!
What is the content of incoming calls?
- You were not able to record demand calls coming from customers!
- You were not able to make effective voice records!
- You were not able to manage customer demands from single center!
What is the rate of missing calls?
- You were not able to reply all incoming calls!
- You were not able to get calling reports of incoming and outgoing calls!
- You were not able to reduce costs with Self-service applications!
Are we able to render qualified service?
- You were not able to apply smart diversion strategies!
- You were not able to measure the quality of interactions that Service/Branch employees established with customer on the phone!
Happy Customers with AloTech Cloud
Başak Taşpınar, CEOarmut.com
“AloTech helps us grow our business easily and provides easy reporting features through its clear interface. They are the new generation call center we are looking for”
Gökhan Paçalı, Customer Services ManagerTeknosa
“AloTech activated our operations in 8 different locations, with all announcements, IVR, integration and customization within 10 days. They are really expert of this job”
Selcen Uyguntüzel Aydın, Contact and Solution Center Group ManagerVestel
“We have activated flexible, fast and customizable solutions through AloTech with no investment. It was the right decision to prefer AloTech Cloud.”
They trust us!
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